And then rollout the device again using AutoPilot, after that everything works, including the correct Office version this time. The only way I am able to get these pc's to the correct latest Office version is first use a Windows 11 bootable flashdrive, completely wipe the device, do a clean install that has no Office installed. When looking at the Office version installed checking out Control Panel/Programs and features in Windows, you can see that the version/build number shows the same build number as a pc that does have the correct 2021 latest Office. None of these pc's have the latest Office 2021 version so everyone is missing all sorts of buttons and functions.Įven if I use the "Fresh start" option in Intune, the device resets/wipes itself like it should and yet again pushed out the old version of Office. If a pc previously had Office 2016, the new version pushed out by Intune when fully reset is "Microsoft Word 2016 MSO". No errors.īut when starting Word for example, the version of Word is "Microsoft Word 2019 MSO" The existing computers all run Windows 10 or 11 with Office 2019 Professional Plus installed on it.Īfter the pc comes back ready for use, all our company settings, apps and Office M365 are installed. It is setup to install the latest version available. After that I can use AutoPilot to load all our apps including Microsoft 365-apps. The pc then reboots, reinstalls itself completely and wipes all apps, users and settings. We then reset Windows, I select delete all files and apps. If I want to enroll an existing pc into our M365 Intune setup we create a CSV with the device hash and import it into Intune. Time to post it here, maybe someone knows.
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